Welcome to our business website!
This e-shop has been created by the company named GIOUSOUROUM the headquarters of which are located on Verginas 186, Drama.
The terms below apply to the usage of the website and the e-shop of the aforementioned company that can be found on the web address www.giousouroum.gr.
Before you visit our website and e-shop make sure you agree to the terms here, as browsing our website implies your explicit consent and agreement to these terms, with no exception. If a user does not agree to these terms, they should refrain from using the e-shop and having any transactions in it.
Provided Information & Products
The company guarantees to provide valid, true and complete information on the website regarding essential features that are described for each product, with the exception of possible technical or printing errors, that have not come to attention or occurred from the website’s operation being interrupted due to unexpected circumstances. Therefore, the company is not liable for mistakes made from a possible oversight during the entry of information on the e-shop.
Limits of liability
By using the website, you agree that you are liable for doing so. “GIOUSOUROUM” makes every effort to provide high quality services but cannot guarantee there will not be technical errors or mistakes.
The company provides and distributes sold products and has no relation with their manufacturing.
The company cannot guarantee the availability of the products, but guarantees to inform clients in a timely manner, in case a product is unavailable. The e-shop provides the content (i.e. information, photos, illustrations) and the products available through the website “exactly as they are/will be provided”, without any warranty of any kind.
Under no circumstances, the e-shop www.giousouroum.gr is responsible for any liabilities, penalties or any damage (actual loss or loss of profit), which significantly and not restrictively, alternatively or cumulatively is recommended in profit or data loss, monetary compensation for non-material damage etc.), that a visitor of the e-shop or third person parties might suffer from reasons related to the function or non-function and/or the use of the website and/or inability to provide services and/or products and/or information that provided from it and/or unauthorized interference from third person parties on products and/or services and/or information provided from it.
Intellectual Property Rights:
This webpage is the formal website of “GIOUSOUROUM” and all the content that uploads on its webpages including distinctive titles, signals, pictures, graphics, photographs, designs, texts etc., constitute the intellectual Property of the COMPANY and are protected under the relevant provisions of Greek Law, European law and International Conventions.
Therefore, copying, analogue/ digital recording and mechanical reproduction, distribution, transport, downloading, processing, resale, creating productive work or misleading the public about the actual content provider of the website, in any way is prohibited. Any reproduction, reissue, upload, announcement, dissemination or transmission or any other use of the content in any way or means of commercial or other purposes is allowed only after prior written permission of the COMPANY. Consequently, the use of the contents should be done exclusively for information and non-commercial purposes and it is forbidden to copy, to be placed on another computer network or distributed by other use, is strictly forbidden by law and may involve severe civil and criminal penalties.
User responsibility:
The users of the website www.giousouroum.gr accept and undertake not to use the e-shop for dispatch, post, send via e-mail or transmission in other ways:
1. Any content which is illegal for any reason, causes unlawful interference and harm to the company, or to any third party, whether it infringes the confidentiality or confidentiality of any person’s information.
2. Any content which causes an infringement of the users of moral, social values, minority, etc.
3. Any content for which users have no right of transmission in accordance with the law or contracts (such as internal information, proprietary and confidential information acquired or disclosed as part of working relationships or covered by confidentiality agreements,
4. Any content infringing any patent, trademark, trade secret, copyright or other rights of third parties,
5. Any material containing software viruses or any other codes, files or programs designed for the purpose of switching, damaging, destroying or equipping the operation of any computer software or hardware,
6. Intentional or unintentional breach of existing legislation or provisions,
7. Harassment of third parties in any way,
8. Collection or storage of personal data relating to other users.
The users, also agree that all members, partners, employees, administration and shareholders of the company are not responsible for anything that comes from third States using its site. Any use contrary to the above, except for any civil and criminal penalties, shall bring about an interruption of the services provided without any warning.
Current Law
The site has been created and controlled by “GIOUSOUROUM” and its use will be done according to Greek laws and the users agree not to use our site to violate these laws. If they choose to have access to our company's site from another country, they have the responsibility to follow the laws of that country. The above conditions are a full agreement with the COMPANY, which has the right to make changes to the content of the site and the above conditions without any warning.
GENERAL TERMS AND CONDITIONS OF SALE:
1. Application: This business agreement exclusively covers the sales of products through the www.giousouroum.gr of the company called “GIOUSOUROUM” Any other general Terms and Conditions of Sales are expressly excluded. Any user undertaking any transaction via the electronic shop shall be deemed to consent and unreservedly accept the conditions set out herein, without any exception. Sending your order implies acceptance of this business agreement and all such conditions, so if a user does not agree with the conditions described below, it must refrain from any transaction with our e-shop.
2. Orders / Contract: Orders are to be obtained in writing via the internet by supplementing and sending the relevant Order Form in the website www.giousouroum.gr and is binding only if they are accepted by the COMPANY with relevant information on the order status which you will receive with the acknowledgement of withdrawal, recorded in its systems, is displayed on the user's monitor and sent by e-mail after the order is submitted. Users are required to check the affidavit above and immediately inform the COMPANY (no later than two hours after receipt of the acknowledgement of receipt) in writing for any error, otherwise the information referred to, in the Reception and Transmission of order, will be applied to this business agreement.
The company is trying to provide high-quality daily services. The company in good faith is not responsible for and is not bound by any errors in characteristics, photographs and product prices recorded in the isotope www.giousouroum.gr and cannot ensure that there will be no errors from any cause when importing and / or updating the characteristics and / or price of a product. In the context of good faith and for the protection of users, please, if it is found that a product is offered at an unusually low or high price in relation to its market value, and before ordering it, this finding or doubt by the user about the unusual price of the product sold shall be completed in the communication form on our website.
3. Payments
The available means of payment are as follows:
Over the Counter-payment: On receipt of the products you have ordered, the amount due to the carrier which has delivered the order. Please note that payment by over the counter-payment is only available for orders within Greece.
via a PayPal account, charge.
via Credit or debit card, charge.
via deposit in a bank account: You can pay by depositing money on one of the following accounts:
National Bank Iban: GR9801102750000027551621223
Eurobank Iban: GR3702602500000030200478 212
Beneficiary: Ψαλτοπούλου Σεβαστούλα (Psaltopoulou Sevastoula)
In addition, there is a choice for the issuance as tax documents or a retail invoice or a sales invoice. An invoice shall be issued to companies and self-employed persons if they have completed on-demand the following information: Name of company, TIN, D.O.A., headquarters address and profession for self-employed persons.
4. Shipment of products: The products’ order is sent either via courier (for items with a small volume and weight of up to 10 kg), or by a transport company at the place indicated in the Order Form. The choice of the transport company can be either of you or us. Our objective, is to find the best price for you.
Delivery of products take place anywhere inside and outside the Greek territory on working days (Monday to Friday) and hours (9: 00am to 15: 00pm).
Cost of sending vary according to fee, weight and distance.
Depending on distance and freight, the goods are usually delivered within two or three working days.
The place of delivery is indicated in the Order Confirmation Form. Ownership of the product is passed on after full payment, while the risk is transferred at the time of delivery.
5. Guarantee: The company does not provide any guarantee for products from third manufacturers. For such products, a security shall be delivered directly by the manufacturer or the supplier of the license. The COMPANY does not provide a guarantee of suitability for sale of a product for any purpose.
6. Force majeure: The COMPANY shall not be liable for delays in the execution (including delivery) due in cases which cannot be attributed to or due to force majeure. Examples may be strikes, acts of terrorism, war, problems of suppliers / transport / production, exchange rate fluctuations, government or legislative acts and natural disasters. If such incidents last longer than 2 months, this business agreement may be terminated by any party without compensation.
7. The obligations of the Customer: Customers are responsible for:
- The selection and suitability of the product.
- Any communication and sending costs with the COMPANY.
8. Defective products: To avoid inconvenience, it is advised to carefully check the condition of the ordered products and their intact packaging at time of delivery, in order to identify any apparent defects (e.g. broken merchandise, etc.). If a defect is detected, contact our e-shop immediately after delivery, on the same day through the communication form on our website. In order to address defects or missing components of the products, the provisions of the Civil Code shall apply. For both parties to agree on the defect, it should be certified in writing. It is possible to replace the defective product. In case you want to return the product, refunds will be completed within 30 days of the date of reception of the returned products, subject to the original payment and return method chosen.
Refunds: The product may be returned within 14 working days from the date of receipt. The means of transport shall be borne by the purchaser. The returned product must be in the same condition as received by the purchaser, otherwise the refund will not be accepted. Reimbursement will be made in the same way as payment unless a different method has been agreed.
9. Amendment of the terms of the current contract: The COMPANY retains the right to unilaterally amend, renew or freely revise the terms and conditions of transactions made through the electronic shop whenever it considers it necessary and always in accordance with fair practice. The amendment or renewal shall apply once the present text has been updated for any change.
10. Further information: If any part of this agreement is invalid or inapplicable in a court order, the rest of the agreement will continue to apply.
The COMPANY may conclude an agreement on the award of its obligations to a suitable third party.
All notifications between the Parties shall be made in writing or by electronic mail.
Gr